Iowa Valley Carriage now to be known as IVC Carriage - Equestrian Driving Equipment

Store Policies

Placing Orders
  • While we prefer that you place your order through our website, we can take your order over the phone, including payment.
  • All orders (except harnesses, see below) must be paid before they are shipped.
  • Harness orders require a 50% deposit before the order is placed with the harness maker. The remaining 50% plus the shipping cost is due upon shipping of the harness.
  • Please do not place orders through Facebook, Facebook Messenger, or any other social media source.

Shipping
  • We ship most orders via USPS.
  • Whips must ship in their own tube. We might be able to get smaller items in with a whip. Otherwise, other items need to ship separately.
  • Rein rails and singletrees ship in a long, narrow box. Again, we might be able to ship smaller items with them.

Returns
  • Unused items may be returned within 30 days of purchase/shipment.
  • Shipping charges will not be refunded.
  • Please contact us before sending your item.
  • Please include a copy of the receipt.
  • Synthetic & brass harness parts are non-returnable.