Yes, on most products. If you didn't get a tracking number when your order was fulfilled, please check your Spam Folder.
We get tracking numbers on full harness sets, but do NOT get tracking on harness pieces shipped directly from the harness maker.
In many cases, yes. Each product description asks for the measurements needed to place the order with the harness maker. If we don't receive the measurements within a week of payment, we may cancel the order.
We will either use the phone number you provided in your order, or your email. Be sure to add our email address, info@ivccarriage.com, to your email address book in case we need to contact you so our message doesn't go into your Spam Folder.
