Shipping policy

  • Please make sure that your shipping address is correct, and that it is a safe place to leave packages.  Include instructions in the address if you need the package left somewhere specific.
  • Items in stock usually ship within 1-3 business days of the order being placed.  Items not in stock usually ship the same day or next day after we receive the product from the supplier.
  • We do not offer Express shipping.  Not only is it extremely expensive, but our small business can't guarantee that specific products are in stock to ship the same day.
  • You will receive an automatic notification of shipment and a tracking number for all orders coming from our store.  If you don't get a notification, please check your spam folder.
  • IVC-brand harnesses and custom parts ordered from the US are shipped directly from the harness maker usually via UPS. 
  • The IVC-harness maker usually sends us the tracking number(s) for full harness sets only.  We do not receive tracking numbers for individual IVC harness parts shipped directly from the harness maker.
  • Shipping is free for most IVC, Ideal, and Zilco-brand full harness sets sent to domestic US addresses.  Harness ordered from International locations is shipped from our store once the harness maker has sent it to us.  Cost will vary.
  • Whips must ship in their own tube. We cannot ship whips internationally.
  • We are not responsible for delays caused by USPS, FedEx, DHL, UPS, or any other shipping carrier.